Our Quick Support service enables us to work on your computer problems from our office using web-based remote access technology. Quick Support is secure (all transfers are encrypted and protected by a one-time log in) and easy to set up (no changes are needed to firewalls or routers).
To get started, telephone us at 530-263-0413. If your issue can be resolved using Quick Support, we will guide you through installing our remote helper. We offer same-day service and in many cases we will be able to work on your issue as soon as you call us.
We charge $15. to initiate the service which includes the first 15 minutes of support. Additional time is charged, on a prorated basis, in quarter hour increments. Contact us at (530) 263-0413 to take advantage of our Quick Support service.